Speakers of Panels |
Coordinators of Panels |
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Aggelis Vasilis, Ph.DSenior Manager, Retail Banking Business Development Division, Piraeus Bank SA |
 Vasilis Aggelis, is Senior Manager in Retail Banking Business Development Division in Piraeus Bank.
His relation with banking sector, established in 2001, working as Internet Banking Project and Product Manager at EGNATIA BANK.
In March 2005 he joined Piraeus Bank.
Mr. Aggelis holds a Computer Engineering and Informatics diploma from the University of Patras, Greece, as well as a Master's degree in Banking (Greek Open University) and a Ph.D. in Data Mining from the University of Patras, Greece.
Mr. Aggelis has published many academic papers in international conferences and scientific journals, related with data mining applications in banking datasets. Also he is the author of several books. |
| Take Advantage of Business Analytics. Recognize your Customer |
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Epidexios GeorgeProject Manager, SAS Greece & Cyprus |
 George is a Project Manager at SAS Greece and Cyprus, Professional Services’ department. He is responsible for delivering business intelligence solutions and analytical applications of predicting customer behavior (behavioral pattern identification for customer retention, cross-sell, up-sell, customer acquisition etc), using Business Analytics technology, Customer Analytics, Social Network Analysis and Social Media Analysis.
He has 13 years of experience in cross-industry solutions that address business challenges, solve business problems, and deliver value with significant Return on Investment, by maximizing profits or allow for potential savings by minimizing spends and losses.
He holds a BSc. in Computer Engineering and Informatics from the University of Patras and a Master’s degree in Business Administration from the National Technical University of Athens specializing in Quality Assurance of IT Solutions. He is a certified project manager from the Project Management Institute and is one of the first experimenters in Greece designing inter-active platforms with the aim to connect companies with their customers. |
| The Social Network Analytics Path to Advanced Customer Behavioral Understanding and Prediction |
SAS Social Network Analysis improves customer retention, cross-sell and up-sell by enabling marketers to identify social communities based on relationships between customers, understand the relative effectiveness of communications within different networks, enabling the creation of more relevant marketing messages and target customers based on social influence and changes within their social communities.
Previously unknown customer behavioral patterns can be uncovered, traditional segmentation feeds and scoring of customers can be enriched by incorporating social dimensions and measures to gain the 360° view of the customer, maximizing efficiency and effectiveness of traditional modeling and simulate how ideas, products and services can spread via the viral effect throughout a social community. |
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Giouvalakis VasilisCFO of Errikos Dynan Hospital |
 Mr. Vassilis Giouvalakis is currently the Chief Financial Officer of Dunant Hospital. Prior to this, he was the Chief Financial Officer for Greece, Cyprus and Bulgaria for Publicworld SA (“Public” stores) and he has also been the Finance and Administration Manager for large Greek and multi-national companies, such as CR Bard inc., Inform Lykos SA and Plaisio Computers SA. Also he was an auditor with Arthur Andersen and Pricewaterhousecoopers for several years.
During his tenure Mr. Vassilis Giouvalakis has been appointed as a member of the Board of Directors in several companies he served. He has participated in numerous start-up projects and M&As in Greece and abroad, monitoring the implementation of the company’s strategic initiatives and financial targets while implementing sound and efficient procedures and systems of organizational development. Mr. Vassilis Giouvalakis is a graduate of Business Administration from University of Macedonia, of Shipping studies from University of Piraeus and the Association of Chartered Certified Accountants. |
| Participation to the Round Table |
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Gogos RobertaProduct Design, Marketing, Gnostix |
 With close to 20 years of experience in Asia and Europe, Roberta is responsible for Product Design and Marketing at Gnostix. Motivated by the lack of satisfactory social media monitoring and analytics tools in the market, Roberta decided to take matters into her own hands and design the tool she wanted to use as a Social Media Strategist. Roberta is contributing author to a number of blogs and focuses on social media, culture-specific communication, collaboration and social learning.
Prior to Gnostix, Roberta worked for a number of technology start-ups, where she developed and implemented social media strategies resulting in demonstrable increase in traffic, engagement, lead generation and brand advocacy.
You can contact Roberta via LinkedIn or Twitter @rgogos
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| Connecting the dots: Social Media , Analytics, Corporate Culture & Strategy |
Social Media is the biggest shift since the industrial revolution.
Welcome to the revolution!
• 50% of the world’s population is under 30 years old
• 90% of Millennials have joined a social network
• Facebook tops Google for weekly traffic in the US
• Social Media has overtaken pornography as the number 1 activity on the internet
Years to reach 50 million users:
• RADIO -> 38 years
• TV -> 13 years
• Internet -> 4 years
• Google+ -> 88 days
So, we don’t have a choice on whether we “do” social media, the question is how well we “do” it – i.e. going from “doing” social media to “having a strategy”. In this presentation Gnostix will connect the dots between Social Media , analytics & corporate culture and strategy.
Businesses need to measure, analyze, and report on their social media efforts. They need to discover insights from their information. They need to engage. And they need the best tools to reach these targets. Gnostix provides the ability to do it all! |
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Kampranis DimitrisBusiness Analytics & Optimization Consultant, IBM Hellas S.A. |
 Dimitris Kampranis posseses 12 years of experience in the area of risk and business analytics applications. He has a cross industry experience ranging from Nuclear and Aeronautics industries to Financial Services and Telecommunications sectors. He joined IBM 2 years ago as a Business Analytics and Optimization consultant with a focus on Telecommunications Industry and very recently he overtook the Business Analytics portfolio in the Software Group division. Within his role, his main mission is to enable the adoption of advanced business analytics techniques in the daily business practice through the promotion of technology adoption initiatives, smarter solutions and processes transformation.
He holds a diploma in Electrical Engineering from National Techincal University of Athens and a PhD in the area of Risk Analytics for complex industrial systems from the Industrial Management Department of University of Piraeus. He is also a lecturer in the post graduate program of Industrial Management department on Decision Making and Support Theory. |
| Business Analytics Gain Insights Optimize Results |
| Discover solutions that will enable you to better understand, anticipate and shape business outcomes through the ability to spot and analyze trends, patterns and anomalies; to compare “what-if” scenarios and predict potential threats and opportunities; to plan, budget and forecast resources. |
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Kanioura Athina, Ph.D.Lead Scientist for Accenture Analytics and Marketing Services (AAMS) and Head of IGEM for AAMS |
 Athina Kanioura is the Lead Lead Scientist for Accenture Analytics and Marketing Services (AAMS) and Head of IGEM for AAMS.
Athina specializes in econometrical analytics focusing on trade merchandising, improving marketing / communication effectiveness and optimizing marketing mix budgets, customer infused analytics, pricing and promotional effectiveness.
Athina has had 6 years of practical experience in marketing-mix and promo mathematical modeling techniques, marketing strategy optimization, sales forecasting, statistical and econometrical data analysis, data-mining and market simulation techniques.
Prior to Accenture, Athina has previously worked for 4 years in the University of Sheffield as a Lecturer in Economics/Econometrics.
Regarding her academic background, Athina holds a B.Sc. in Maritime Economics from the University of Piraeus, a M.Sc. in Economics and Finance from the University of Sheffield as well as a PhD in Macroeconomics and Econometrics from the University of Sheffield. |
| Big Data Analytics. Current Focus of the Industry leaders |
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Katsivelis PavlosRegional Managing Director of Chipita |
 Pavlos Katsivelis is Regional Managing Director of Chipita - a company of Greek origin with a strong international footprint producing and marketing flour based snacks & chocolate confectioneries.
He is responsible for Chipita businesses in West and South Europe – including Greece, the biggest and most developed among Company’s businesses - as well as Nigeria, Turkey and the three Joint Ventures (Saudi Arabia, Egypt and Mexico). Pavlos joined Chipita in April 2011
Before joining Chipita, Pavlos spent 10 years at Pepsi Bottling Group & PepsiCo, holding a variety of management positions mainly in Greece and Balkans with the latest roles being the Managing Director for Greek beverage business from May 2007 to September 2010 and Managing director for East Balkans snacks and beverages business from October 2010 to March 2011. Prior to that, he worked for Wind Telecommunications and Arthur Andersen.
Pavlos graduated from the Athens University of Economics & Business, with a Bachelor’s degree in Business Management and a Master’s degree in Finance and Banking. He is married with two children and he is based in Athens.
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| In God we trust; all others must bring data... |
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Dr. Kyriakopoulos KyriakosAssociate Professor of Strategy & Marketing, ALBA Graduate Business School at American College of Greece |
 Associate Professor of Strategy & Marketing, ALBA Assistant Professor, Maastricht University, The Netherlands BA, Athens Agricultural University; MSc, Wageningen University, The Netherlands; Ph.D., Nyenrode University, The Netherlands
Dr. Kyriakopoulos' research and teaching interests lie in the areas of strategic marketing, business strategy, and organizational learning. His doctoral thesis investigated the role of market orientation in Dutch cooperatives (with a fellowship by the Greek State Fellowship Foundation and leading Dutch firms). As a visiting scholar at University of Wisconsin-Madison, he did his research on market learning. Prior to his appointment at ALBA, he worked as an Assistant Professor at Maastricht University and he received numerous grants for his research. His research has appeared in leading international journals such as the Journal of Marketing, Organization Studies, International Journal of Research in Marketing, Journal of Management Studies, Agribusiness and international conferences. He has acted as a referee for journals and conferences such as Journal of Marketing, Academy of Management Journal, Organization Studies, American Marketing Association conferences.
Dr. Kyriakopoulos has extensive teaching experience at BA, MSc, and MBA level in Strategic Marketing, Business Strategy, and Marketing Management. He has taught executive seminars in numerous firms such as Shell, Novo Nordisk, Ericsson, TITAN, Vodafone, Philip Morris, Eurobank. He is a member of the American Marketing Association, Strategic Management Society, and European Marketing Academy.
Recently he has co-edited (with Dr. O. Epitropaki, Dr. S. Zarkos) the book "Το Μάνατζμεντ σε Καιρούς Κρίσης" (Management during crisis). |
| Coordinator of the 1st panel |
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Matsoukas ChristosHead of BI & Analytics, EFG Eurolife Insurance |
 Christos Matsoukas is the Head of BI & Analytics at EFG Eurolife Insurance. Christos is responsible for both Customer Acquisition & Development through Customer Insight and Customer Retention through Customer Satisfaction. Other areas of business interest are, Customer Segmentation, Database Marketing, Propensity Models, Next Best Activity, Campaign Management, Fraud, Solvency II.
He joint EFG Eurolife Insurance at 2006 after spending several years at Vodafone Greece in the newly established Data Mining & a-CRM department working on a number Domestic & Global projects.
Christos has a strong Mathematical background since he holds a BA in Mathematics from University of the Aegean and a MSc in Applied Mathematics and Game Theory from N.T.U.A, School of Applied Mathematics and Physics. His main academic areas of interest are: Applied Statistics, Convex Analysis, Strategic Game Theory and Decision Making. |
| Customer Analytics in the Insurance Industry |
| The Insurance Industry is not an “easy to work with analytics” market like others such as Telcos, Banking or Retail. There are many issues that an analyst needs to pay special attention before payback. An Insurance Customer usually holds a single contract, with limited transactions and a lack of any other financial data. However, with the right approach, an analyst could find behavioral patterns exploring other data repositories like demographics and life stages. You have to dig more in order to find “data” for Customer Analytics. This is the Big Challenge. |
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Mitropoulos GeorgeDirector, Management Consultants, ICAP |
 George Mitropoulos is a Director of ICAP Management Consultants since 2010, heading a team who uniquely combines a superior, industry-focused, consultative approach, with wide experience in Analytics and Data Management; thus providing measurable competitive advantage to Finance, Marketing and Technology Executives of market-leading organizations.
Prior to his current position, George worked for Sun Microsystems, in several regional business development & management positions, moving within the Emerging Markets of Southeast Europe, Middle East and Africa.
Following a variety of labor jobs that he proudly undertook as a student, George initiated his 17-year professional career in UK, where he worked in IBM and in specialized Consultancies for the Banking and Insurance sector.
His diverse academic background includes Bachelor’s degrees in Computer Information Systems and in Plant Production & Biosystems, as well as Master’s degrees in Information Systems and in Business Administration.
George is the proud father of two boys and spends his scarce free time practicing Aikido and Krav Maga. |
| Big Data: The new source of competitive advantage |
Operating on Business Analytics should focus on one purpose: to provide a measurable competitive advantage which is close to impossible to copy. For example, initiatives like Customer Analytics, can significantly increase top and bottom line financial metrics, by effectively recognizing, acquiring, developing and retaining the most profitable customers.
Analytics are suckers for data; more and more data, internal and external, structured and unstructured data to better understand customers as well as the overall business environment. Thankfully, these days lack of data is not the problem; on the contrary the challenge is about handling and exploiting the vast amounts of complex data generated daily, inside and outside the organization.
Handling these large, often unstructured volumes of data is a challenge and an opportunity with a name: Big Data is a popular term, used to describe the collection, process and management of very large volumes of data, to facilitate educated decision making. The combination of this new massive amount of data with the power of Business Analytics can provide unprecedented value to the organizations but is radically changing the way we handle and understand data – in terms of processes, methodologies, tools and systems. |
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Nikolopoulos Vassilis, Ph.D.CEO and co-founder, Intelen |
 Dr. Vassilis Nikolopoulos is the CEO and co-founder of Intelen, one of the most dynamic and emerging Greek start-ups, in the domain of smart grid applications and energy information systems, which recently completed a first seed investment round. From 2005 to 2010, Vassilis worked on technical trend forecasting methodologies and innovation management procedures, focusing on the Big Data problems applied to Utilities and the Energy Sector (Smart Grids).
Recently, the US VC magazine Red herring voted Intelen as one of the top-100 most innovative companies in Europe and on the same year Intelen wins the global award 2010 from red herring, as being in the top-100 in the world. In 2011, Intelen starts its deployment and expansion to Silicon Valley and Boston. Also, in 2011 Vassilis’ company is recognized as a best practice in eco-innovation by OECD and also wins the World Smart Grid Innovation contest by Siemens (2011), applying disruptive methodologies to big data decision problems on energy streaming information from smart meters. Currently Intelen deploys smart meters and cloud meter data management services for utilities and big corporate customers in Greece Cyprus and US (California and Boston), handling complex real-time energy information downs to secs and providing energy decision making in real-time for the billion smart grid market sector.
He is a valedictorian Electrical Engineer from Dundee University, Scotland. He also holds a Master and Diploma in Control theory from Imperial College London, specializations in Marketing and Entrepreneurship from LSE, Engineering majors from the Ecole Polytechnique of Paris and finished his PhD in Electrical and Computer Engineering at NTUA, focused on real-time big data decision making. |
| Big Data and Smart Grids: How modern approaches to big data analytics provide real-time behavioral decision making for the future Energy sector |
With many energy utilities facing the task of storing petabytes of smart meter data for as long as seven years in order to satisfy regulatory requirements, the ability to house and leverage the massive load of data accumulating from the smart grid is a significant IT challenge. And it isn’t a competency that many utilities have had historically.
That market has been fairly staked out at this point, and has relatively finite growth potential because there are only so many utilities who will need modern meter data management processes. But the opportunity to do something with that data is a crucial big data challenge and potentially a much bigger market because tools to mine data can continue to evolve to solve problems for utilities and save them money.
Modern approaches for big data analytics are applied to various energy problems of high complexity, due to the heterogeneous nature of source data (smart meters, EVs, PVs, storage, dynamic pricing, utilities, etc) and the need to mine and fuse smart grid information for a real-time decision making. |
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Ormanidou ElpidaSenior Director HR Strategic Analytics and Budgeting, Wal-Mart Stores, Inc., U.S.A. |
 Elpida Ormanidou is the Director of HR Business Analytics and Budgeting supporting the Walmart US People group, including Store and Non-Store HR Operations, Talent Development, Compensation, Associate Innovation and HR Strategy. She built and manages a small team of 10 associates and is recognized as an analytics visionary in the HR organization.
Elpida studied Agricultural Economics at the University of Arkansas and continued with graduate studies in Statistics as well as Transportation & Logistics also at the University of Arkansas.
She began her career at Walmart in the Sam’s Club Division as a Member Trends Analyst in May of 2004. In 2006 Ormanidou was promoted to Sr. Pricing Manager supporting the Technology and Office segment.
Elpida is an active participant in Walmart’s advocacy for diversity and inclusion. Within Walmart, she is a member and volunteer for several associate resource groups. She serves on the Board of Directors for CASA of Northwest Arkansas, running membership for the NWA Chapter of the Network of Executive Women and an advocate for the Foundation Fighting Blindness.
Elpida maintains a strong partnership with the University of Arkansas, where she taught Business Intelligence as an Adjunct Instructor at the Walton College of Business. |
| Powered by Analytics |
The technology and development of Business Analytics has been growing exponentially over the last decade, with great breakthroughs in methodology, approaches, automation and software. Analytics professionals are now valued business partners with a much coveted seat at the table. With time and maturity come new challenges. Big Data is the latest hot topic and in Walmart we take that on a completely new level, squeezing insights out of several petabytes of data. Nonetheless, deriving actionable insights effectively and timely is a valued competency for any retailer.
A war for talent (in this case specifically analytics talent) is another challenge. Companies are fighting for people who can bridge gaps between functional excellence and the more consulting or project management skills of problem framing and scoping, domain expertise; communication and collaboration.
Companies are not looking to analysts for answers anymore – that’s a theme from the past. Today, we need solutions and often we need solutions that will prevent an issue to become a problem in the first place. Working collaborative within federated analytics structures is essential to success. An example highlighting the benefits of effectively utilizing analytics across several functions within Walmart will be presented and open for discussion. |
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Papapanagis VlassisOperations Director, Predicta |
 Vlassis is Operations Director at Predicta SA. He is responsible for both the Consulting Services as well as the Sales & Marketing teams of the company. He is also responsible for the new subsidiaries of Predicta in Bulgaria and Romania.
Previously he was working as Senior Sales Executive of Predictive Analytics in IBM UK promoting the SPSS technology. He has been in the Predictive Analytics market since 2001 starting his career with SPSS Greece. Vlassis is an experienced, innovative, dynamic, highly capable manager with expertise in the Predictive Analytics technology and business solutions to all major verticals (Banking, Telecom, Insurance, Retail).
He holds a BSc. in Computer Science from the Athens University of Economics and Business and a Master’s degree in Business with Information Technology from the University of Salford, Greater Manchester UK. |
| Driving Operational Excellence with Predictive Analytics |
The days of working with intelligence have arrived, and the key lies in operational agility, which is crucial to ensuring operational excellence. Your organization must respond more quickly by making changes faster and keep the internal processes of your company flexible, yet ensure they remain efficient and profitable. An operationally excellent company ensures that all of the internal people, assets and processes are aligned and optimized to deliver the exact product or service that meets customers’ needs. An agile corporation also modifies their operations proactively to ensure that potential operational issues are prevented and future customer needs are met.
The goal of operational dexterity is to not only to meet your customers' needs, but also utilize it as a competitive advantage. But where do you start? In this presentation you will hear how Predictive analytics can significantly maximize efficiency, productivity and profits. It provides you with access to fact-driven predictive insights in real-time, driven by your organizations' specific needs. |
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Sampanis NikosCountry Manager, Greece & Cyprus of Forrester Research |
 Nikos Sampanis has been the Country Manager for Greece and Cyprus of Forrester Research since 2005. At the same time, he has been running Forrester’s Channel Partner for the territory, Tangent Ltd, as its General Manager.
Nikos Sampanis started his career in UK in 1989 as a Research Associate in the Computation Department of UMIST and subsequently served as a Senior Software Engineer in Lloyd's Register, at Croydon, until 1992. On his return to Greece he joined (Vodafone) Panafon in Athens in 1994 and served from various positions in its IT (Business Systems) Department, including those of Corporate IS Analysts Group Leader and Service Bureau and International Projects Group Leader.
In 2000 Nikos Sampanis joined Sun Microsystems as Regional Presales Manager for its Mediterranean region. In 2001 he was appointed as Country Manager for Greece & Cyprus for Sun Microsystems, then in 2003 he assumed the position of Regional Sales Manager for Southern and Eastern Europe, Middle East and Africa, with responsibility for the Education and Research industry sectors.
Nikos Sampanis holds an Electrical Engineering Degree from National Technical University of Athens, a Master’s Degree in System Design from University of Manchester and a Ph. D. from UMIST. |
| Coordinator of the Round Table Discussion |
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Dr. Siniolakis ConstantinosDirector, Consulting, PwC |
 Dr. Constantinos Siniolakis is a Director at PwC and he is the Lead Practitioner for Technology in Greece. Constantinos holds a PhD in Computer Science from the University of Oxford and he has been in the consulting industry for the past fifteen years. During these years he has worked for numerous multinational organizations and has built extensive cross-industry experience in Information Technology, Operations, Project and Quality Management and Performance Improvement.
Some his clients include: Vodafone Group, Deutsche Telekom Group, WIND Group, Hellenic Telecommunications Operator, Hellas on Line, Hellenic Post, Hellenic Public Power Corporation, Hellenic Petroleum, Hellenic Ministry of Transportation, Hellenic Ministry of Finance. Constantinos is a Certified Information Security Auditor (CISA). |
| Coordinator of the 2nd panel |
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Spyropoulos JeffreyCRM Manager, Vodafone |
 Jeffrey Spyropoulos received his BA at SUNY at Stony Brook in Applied Mathematics and Statistics (1997) and his Master degree (1999) in Statistics at the University of Chicago. In 1996 he worked at the Lamont Doherty Earth Observatory where he studied and evaluated earthquakes along the Pacific Ocean coastline of South America.
Jeffrey joined Nielsen Media Research (1999) as Research Statistician and provided statistical analysis to track internet advertising and user activity. In May of 2002, he decided to join the CRM department of Emporiki Bank as a Market Research Executive. He worked on the re-branding and branch design of the Bank conducting statistical analysis to identify customer’s buying trends and behavioural patterns while analysing data for bank products and for the development of new products.
After that, he joined Citibank (2007) as Manager at Decision Management department where he developed statistical models that predict customer behaviour in buying products. He was responsible for Variable Compensation Management.
Currently, he is the CRM Manager at Vodafone (from 2009) where he is responsible for all prepay, postpay consumer and business communication, identifying segments, providing specific propositions to reduce churn and lift revenue. He is responsible for campaign management, tariff migration management across Consumer and Business customers and Lifecycle Management tracks where customer experience and needs are in the centre of every action. |
| Customer Experience: Moving from a product oriented approach to a customer one |
| Business analytics is the vehicle in helping companies make the right decisions for its customers. The vehicle is not enough though if the company does not adopt a culture that gives fuel to this vehicle by having the right support and execution. Analytics without the proper execution can take you up to finding possible patterns of customers. By having a company culture that supports that, companies can take customer experience to the next level. Companies need to get away from product oriented and focus on customer oriented approach. Customers become more and more difficult in the loyalty aspect thus loving a brand becomes more difficult. They need to feel that the company is there with the right solution whenever they need help or even better before they ask for help. Companies need to be relevant in their communication and always understand the need of their customers at any given time. Using segmentation, advanced statistical analysis, forecasting, predictive modelling and optimization help companies shift from a product oriented company to a customer one. Customer should be in the center of any decision, understand and predict his pattern is essential in serving him providing the best customer experience for him. |
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Theoharis HarrySecretary General, General Secretariat of Information Systems, Ministry of Finance |
 Harry Theoharis has worked during his career as a high level executive of both large organizations and start-ups. He holds a MEng in Software Engineering(Hon - 1993) from Imperial College of Science Technology and Medicine, London.
He is experienced in designing analysis and implementation of large software systems. He has been a vice-president of Lehman Brothers, London, heading the European Equity Volatility Technology group. As CIO of Aspis Pronia Insurance, he worked in sourcing and contract management, process optimization, and selective introduction of outsourcing.
With project- and systems- management experience, budgeting and controlling as well as cost cutting initiatives, he has been a special Advisor to the then Secretary General of Information Systems, Prof. Diomidis Spinellis since November 2009 until recently. In his tenure he oversaw the implementation of significant projects, including the establishment of the Single Payment Authority and the Civil Servant Census. For a brief stint before his selection as the SGIS, he worked as a Special Advisor to the Secretary General of the Ministry of Finance working on the MOU-MEFP progress monitoring. |
| Participation to the Round Table |
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Tsiliras GiannisCRM Director at OTE and COSMOTE |
 Giannis Tsiliras is CRM Director at OTE Hellenic Telecommunications Organization & COSMOTE Mobile Communications in Athens. He is responsible for both companies' customer experience programs and the establishment of customer lifecycle management programs, focusing on customer retention and development, for consumer and corporate segments.
He started his career in the UK as an engineer in product development for Weetabix (Food industry) and then for Jaguar Cars (Automotive Industry) as a senior engineer for powertrain systems development. He continued his career with STET Hellas Telecommunications (currently known as WIND) being appointed to the position of the Commercial Processes Manager before joining COSMOTE in Dec 2003, as International Commercial Affairs Deputy Director.
He holds a Chemical Engineering Degree (University of Patras), a Master’s Degree on Statistics & Reliability Modeling (School of Mathematics, City University, London) and an MBA (Warwick Business School, Warwick University UK) |
| What Makes a Good Decision and How do you Know About it |
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